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Visana Massage has been providing professional services for over ten years.
We pride ourselves in knowing our clients are in the hands of experienced and knowledgeable therapists.
Our goal is to provide our clients with a unique treatment that will fit their individual needs and benefit their health, as well as provide education on self-care.
Common Questions
Must I be completely undressed?
During your massage, most techniques are performed with the client unclothed. Only your top may be removed when receiving a facial, but it is entirely up to you to undress to your comfort level. You will be properly draped during the entire session.
Will the therapist be present when I get undressed?
No. The therapist will leave the room while you get undressed.
Are there any medical conditions that would make massage therapy or facials a risk?
Yes. Before you begin your session, the therapist will ask general health questions. You must inform your therapist of any health problems or medications you are taking. If you are under a doctor's care, you are strongly advised to receive a written recommendation before your session.
Health Conditions
Please advise us at the time of booking your appointment of any health conditions, allergies, injuries, or special needs that may affect your service/s. For example, if you have a rash, cold sore, or any open sores on your skin, your treatment will need to be rescheduled.
Spa Etiquette
We value your business and ask that you respect the scheduling policies. You must notify us two weeks in advance if you need to cancel or reschedule your event and 24 hours to cancel or reschedule any individual sessions. Any cancellations with less than the required time notice are subject to a cancellation fee amounting to the cost of the reserved time.
Payments
All major credit cards are accepted. Any gift cards, vouchers, or certificates must be mentioned at the time of booking.
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